Frequently Asked Questions


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How long is RetroFit?

Roughly 13 Feet, depending on the attachment points selected as your anchor.


How much weight can it hold?

RetroFit meets and exceeds ASTM Standard F2175. It has been tested to support more than 750 pounds. RetroFit is secured to attachment points which are directly fastened to the load-bearing members of the wall.


Will RetroFit work on my window?

RetroFit is designed to work on double or single hung windows or single casement windows. If your window is in an open position, the opening must be centered on the installed RetroFit ladder.  For example, a slider window that moves side to side would not be an appropriate window because the opening would be on one side of the window in the open position.  This would put RetroFit out of line of the opening.


Will RetroFit work on a double or triple window?

RetroFit is anchored to the jack/king studs on either side of the window.  Most multiple window units do not have structural studs between them. The structural components of these windows are typically on either side of the combined unit. For that reason, it would not be ideal to install RetroFit on a multiple-window unit.


How many do we need in our house?


The NFPA recommends that you have a second way out of every bedroom. We recommend installing a RetroFit Fire Escape Ladder in every second-floor bedroom.



Why are the cover and brackets in the pictures different than the cover and brackets in the video?

RetroFit undergoes constant improvement. We have worked tirelessly to make the cover resemble the profile of wood trim, while at the same time increasing its strength. These subtle visual differences underscore major improvements!


Will RetroFit work on a 3-story window?

A 3-story RetroFit is in the design process. Stay tuned! Contact us if you’d like to be added to the waiting list.


Unanswered questions?

Email us at [email protected] or Contact Us